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Influencing and Getting Results Without Authority Whether you’re dealing with bosses, colleagues, staff members or senior management, winning respect and cultivating influence and cooperation are absolutely essential to career success. At this seminar, you’ll focus on the key elements of influencing others when there is lack of authority—personal power, persuasion and negotiation. Learn how to build your power base using the Personal Power Model…understand exchange and reciprocity (the first steps in the Influence process)…adapt behaviour patterns that build credibility…persuade with a framework of discovery, preparation and dialogue…master the key components of negotiation. You’ll practice Influencing techniques right from day one through the final activity on day three of this information-packed program—and enhance your learning with videos, exercises, assessment tools and group discussions. HOW YOU WILL BENEFIT · Establish or regain credibility so you can begin to Influence · Effectively use your power base to persuade others · Understand the person you’re trying to Influence —and persuade through give-and-take · Develop and grow relationships within your organization and beyond · Create a collaborative work environment for faster, better results · Let work styles and communication differences work for, not against, you · Successfully sell your ideas and implement change · Achieve trust and give-and-take relationships up, down and across the organization · Project self-confidence without being pushy · Adapt your style to the person or situation you’re dealing with · Identify various negotiating techniques that promote win-win outcomes WHAT YOU WILL COVER · Personal Power · Understand your personal power · Personal power behaviors · Attributes of effective/ineffective influencers · Your power relative to the other person · Influence strategies · Commitment Model: why commitment from others doesn’t happen by chance · Reciprocity and Relationships: The First Step in the Influence Process · Personal Preferences · Persuasion · Get Better Results from Negotiation WHO SHOULD ATTEND · Managers, supervisors, · Team leaders, · Project managers and office professionals who need to get work done through others—or anyone who needs to convince another person to buy into an idea or follow up on a request. |
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